Crown Casino Vision Statement

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Crown Resorts responded with a short statement saying: “Crown does not comment on its business operations with particular individuals or businesses. Particularly through casino junkets. The move comes at a time when the casino magnate's actions are being scrutinised amid an inquiry into whether Crown should be allowed to operate its A$2.2 billion ($1.56 billion) casino tower in.

At Crown, we are proud of who we are and what we do. Our strong business values drive our success, and ensure we deliver the utmost in quality and reliability to our customers.

Mission
Our mission is to design and manufacture world-class engineered products with no compromise.

Values
At every level, we strive for perfection – and this is why we can proudly state that we lead the industry in innovation, precision, safety and quality.

To our customers, we offer complete transparency, traceability and accountability. Relationships are vital to us, and we invest in genuine, open, honest relationships with our staff, customers and trade partners. This is facilitated by our “open communication” policy at all levels of the business.

Whilst Crown Engineering is a progressive company, we embody traditional business values – committing to ongoing excellence in quality, capability, service, safety, attitudes and relationships.

We are committed to providing a safe, modern and accountable work environment that ensures the wellbeing of our staff.

Vision
Our vision is crystal clear: we produce world-class engineered products by drawing upon our vast experience, and our cutting-edge methodology and thinking. In short, we always seek to be the leader in our field.

Want an engineering partner that is committed to delivering guaranteed precision?
Contact Crown Engineering today via email or click here for our easy online quotation form.

Counsel assisting the NSW inquiry into the suitability of Crown Resorts to operate Sydney’s new Barangaroo casino summed up this week by telling the commissioner that Crown was 'not a suitable person to continue to give effect to the licence, and that Crown Resorts is not a suitable person to be a close associate of the licensee'.

Adam Bell SC reached the conclusion after considering the deleterious impact on the good governance of Crown Resorts caused by its dominant shareholder [James Packer’s Consolidated Press Holdings] and, ultimately, Packer.

He reminded the inquiry that protection of the public interest was a key objective of the NSW Casino Control Act.

The Barangaroo casino is yet to open, but Crown already operates two other Australian casinos – one in Melbourne and one in Perth – and one in London.

The Melbourne casino has been the centre of multiple whistle-blower and other allegations connected with tampering with gambling machines, associations with criminal identities, and the arrest of 19 Crown staff in China in 2016.

The Sydney inquiry was initiated after the Nine network and The Age and Sydney Morning Herald published allegations about money laundering and links with criminals.

A tale of two cities

The Melbourne regulator, the Victorian Commission for Gambling and Liquor Regulation, acted more quietly, initiating a still-uncompleted inquiry into the arrest of Crown staff in China in 2017, and putting its inquiry into the money laundering allegations on hold until it had seen the outcome of the NSW inquiry.

Crown Casino Vision Statement Example

Belatedly, last month, a full eight months after the NSW hearings began, it issued Crown with a “show cause” notice relating to money laundering controls.

The state government had asked it to act as “a matter of priority” in mid-2019.

In 2017, Victoria’s auditor-general identified serious issues relating to the VCGLR’s oversight of Crown.

Crown Casino Vision Statement

It highlighted a “lack of leadership”, the second-lowest staff satisfaction levels in the Victorian public sector, a lack of a “coherent organisation-wide approach to casino supervision”, and insufficient attention to key areas of risk in the casino’s operations, including money laundering.

In its five-yearly review of Crown’s licence in 2018, the VCGLR identified some concerns.

The concerns involved compliance with money laundering rules, the lack of engagement of independent directors with an oversight of the Melbourne casino, an uninspiring adoption of the responsible gambling rules, and a less-than-complete honouring of requests for self-exclusion.

It nevertheless concluded that it was in the public interest for Crown to maintain its licence.

Fines rather than sanctions

Fines have been the VCGLR's preferred means of dealing with breaches of licence conditions.

In 2018, it fined Crown A$300,000 for gambling machine tampering, and $25,000 in 2018 for a breach of junket rules.

It said it believed fines were enough in the light of Crown’s 'past compliance history and general and specific deterrence, balanced against the level of cooperation, remorse, contrition and corrective action taken by Crown'.

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Yet the NSW inquiry has heard evidence from James Packer and the company’s directors and management pointing to multiple continued failures in all these categories, in Melbourne.

The NSW premier has signalled concern about the casino’s planned opening in December, given that inquiry is not due to report until February.

West Australia’s regulator found no issues with Crown Burswood in its most recent (2018-19) annual report, but says it is monitoring the NSW inquiry.

Too big to touch?

It might be that Crown has become too big to regulate, at least in Victoria.

For some reason, the company has had enormous success with deflecting criticism. Along with other gambling operators, it has recruited powerful political figures from both major parties to assist it, and is a major political donor.

There was ample evidence of the problems in Victoria well before the NSW inquiry identified them.

Read more: The Crown allegations show the repeated failures of our gambling regulators

Crown Casino Vision Statement Template

The Victorian regulator’s slow and overly respectful approach might be because it felt Crown was too important to be held to account, or had too many political connections, or was too important as an employer or contributor to government revenue.

Or it might be because, as the auditor suggested, it has problems with staff.

But if we are to have any faith in Victoria’s ability to regulate gambling and crime, it’ll need to do more. NSW is showing how.

Read more: Gaming the board: Crown Resorts shows you just can't bet on 'independent' directors

Crown Casino Vision Statement Examples

This article originally appeared on The Conversation.